New buy, no return policy


I am negotiating a sale with a reputable, but small dealer for a pair of new Acora SRC-2 speakers. I have heard them in the showroom with comparable electronics to my own and loved the sound and design. The show room was only slightly acoustically treated.

I'm ready to throw down, but the dealer does not have any kind of return policy if, for some reason, they dont work out in my own space. I dont feel comfortable with this policy but wondering if I am just being too entitled?  Other dealers from which I have purchased new speakers  have had 30 or 60 day returns, no questions asked. 

I also have the opportunity to buy a used set of these speakers from TMR with a return policy (minus 5% ,restock) if not satisfied. Of course the used price is considerably cheaper but there is no factory warranty and although they are stated to have had own owner, their age and provenance are unknown.

Any guidance, opinions or advice?

mintakax

we should go back to the 20th. century and start doing things the right way again. Internet commerce is good for cables and used equipment. Stop buying new equipment on-line, no matter the price, just stop it.  I believe in the equality of dealer/customer relations regardless of how expensive or not the item is.  By the way, TMR appears to want to monopolize the Audiogon market. I don’t need them and won’t buy anything from them. Kind of Amazon for audiophiles.

@inna  Yeah that toothpaste ain’t going back in the tube on Earth One.  Online retailers have to figure out how to compete with brick & mortar stores and vice versa, and then there are some who do both.  There are costs and benefits to both businesses, but both have to continue to evolve in a 21st century business environment or they’ll suffer just like the dealer here did.  Equality of dealer/customer relations???  I don’t even know what that means. 🤪  And TMR has built a solid and reputable business by working hard and providing a quality service many people here think very highly of (including the OP), and they’re not monopolizing anything — that’s just ridiculous hyperbole.  They’ll do just fine without you buying anything from them because by all accounts they do a solid job and provide a valuable service (just as they did here BTW).  Do you not buy anything from Amazon either? 🙄

I don't buy anything from amazon if I can avoid it, in almost all cases I can and do.

Go ahead, do what you do, but don't complain later.

Oh, some of you guys never show your faces in Paris, France. They will throw you out of any decent establishment, literally.