Yes, Wadia is now a division of a larger company - similar to Harman. Larger corporations require some navigation and patience but if you could contact me I could give you information with regard to specific personnel and contact info AND I guarantee a positive result. Wadia values it's customers and dealers - we just need to get you the info which for whatever reason isn't easy to locate on the web.
By the way, why is your local dealer not assisting you? We handle all issues for the brands that we represent regardless of whether the unit was purchased through us. People move, product may be out of warranty, items could have been purchased used - but when a dealer handles a line he agrees to represent that line (meaning handling the needs of not only prospective future owners).
By the way, why is your local dealer not assisting you? We handle all issues for the brands that we represent regardless of whether the unit was purchased through us. People move, product may be out of warranty, items could have been purchased used - but when a dealer handles a line he agrees to represent that line (meaning handling the needs of not only prospective future owners).