Praise for excellent service from Oppodigital

ZD542,

No need to imagine. It happened! I still have a Mac MX-120 pre and an MC275 Mk6. However, my enthusiasm for Mcintosh products has diminished. You needn't defend McIntosh to me, I still have faith in their pre/power products. Reliability of their digital products is a question mark. I am certain that my experience is not unique. If you doubt it, start a thread to find out.

I will also add that Oppo has exemplary customer service. My 105 was acting up a bit after 1.5 yrs so they paid for shipping (it's a 2 yr warranty) BOTH ways but while they did the full updates there was still one 'hard to repeat at the shop' issue that was still intermittent when I received it back. Again they paid for all shipping (including return of mine to them again)and sent me a brand new machine; all the while being very patient and helpful via telephone and e-mails. I could not ask for ANY better service. Highly recommended.

Yep, me too. I bought a used modded BDP-83 which stopped reading discs after a couple of years. Oppo determined the mods had messed up the transport and replaced the entire transport mechanism and charged me $79 including return shipping!
When my $3000 modded Sony 9100 stopped reading discs a while back, no one locally (Seattle) would even touch it, including the modder. I sold it for next to nothing. I replaced it with the 83 and a NAD M51 DAC, and lately with a 103D as a transport. I've owned 6 Oppo players at all levels, and they are the class act in disc spinners, IMO.