Good service and communication seem to be the exception there, not the rule.
I also have been trying to buy something there recently. I got one email reply after a couple of weeks to acknowldege my request....then nothing!! He has my phone number and email, bit apparently doesn;t want my money.
I'm moving-on to something else.
Oh, and Sugden in the UK (allegedly distributed in the USA by Stanalog) is no better. I sent them an inquiry over a month ago and got no acknowledgement at all!!!
I also have been trying to buy something there recently. I got one email reply after a couple of weeks to acknowldege my request....then nothing!! He has my phone number and email, bit apparently doesn;t want my money.
I'm moving-on to something else.
Oh, and Sugden in the UK (allegedly distributed in the USA by Stanalog) is no better. I sent them an inquiry over a month ago and got no acknowledgement at all!!!