sme 3009 low volume


Hello
I just purchased a kenwood turntable w/sme 3009 tonearm..my question is when playing there is hardly any sound, I've tried 2 different preamps and installed a new shure cartridge. I would appreciate any help Thanks
steve33
Does the pre or integrated you are using have a phono state, that might be the problem, or it might be some damage to the internal wiring of the arm?
Could be you are using a lower output cartridge that your phono section does not have enough gain..........Possibly a M/Coil cartridge and you phono section is only capable of High output M/M cartridges.............