VPI Aries III motor and Plinth not lining up

Dear Audiogoners, please help! I just purchased a new in box VPI Aries III table. The table and tonearm came new in the box in one box and the motor came in a separate box. On the box for the table is labelled "Aries-3 and JMW 10.5i" and on the motor box it has labelled "Aries Motor 115 V."

The motor and table and motor are resting on a Billy Bags rack on the same flat platform.

When setting up the table and motor here is the problem: Unfortunately the plinth of the table is about 1/4 - 3/8 inch lower than the
housing of the motor which is 4 1/2 inches high from the base of the platform I have the table on. The motor has rubber feet attached. With this height discrepancy, I cannot get the motor in proper position to fit under the platter in the place in the plinth where it should be - about 1/2 inch from the plinth. The belt cannot line up properly.

I called where I was purchased the table from and they first said unscrew the spikes and adjust the height. This is clearly not possible as I am almost a full 3/8 inch off. Then they told me as I continued questioning that it should have come with pucks that the VPI table rests on. I personally haven't heard of this. They said they would send me pucks. Is this right? Does VPI intend for the Aries III to set on pucks with spikes?

My motor is heavy and stainless steel appearing and silver. On the VPI website the motor with the Aries III looks like black aluminum and says its only 10 lbs.

I'm looking for help. Any Aries III owners out there give me some guidance? Thanks in advance for any info. I can personally send pics via email to anyone who can help.

Phil