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Need advice from Triplanar mk.7 owners

Just bought Triplanar mk.VII U II tonearm (produced december 2008) and noticed that the base where armwand connects to and where adjustments for azimuth are located IS NOT vertically aligned. Do you have the same or yours is aligned?

pics
http://img5.imageshack.us/i/image1xrs.jpg/
http://img9.imageshack.us/i/image2sft.jpg/

Also, I run tests on Hi Fi news test LP (cartidge man LP) for antiskating tests. Whatever antiskating I use (no AS, minimum, middle, max) I get distorted sounds either from right channel or both, no impact on this with changed settings... VTA, Azimuth, VTF appears to be OK.

What could be the reason?

TT is Thorens 124 mk.1, cart ZYX Bloom.

Thanks in advance.
salavat
salavat OP
37 posts
 
Sorry for bad picks here are 4 more, clearly showing some vertical alignment off... BTW, I saw another Triplanar today and that arm was just slightly off...

http://img188.imageshack.us/i/73218330.jpg/
http://img188.imageshack.us/i/51703396.jpg/
http://img515.imageshack.us/i/90957690.jpg/
http://img515.imageshack.us/i/13508424.jpg/
dougdeacon
3,338 posts
 
Aha! Now I see the problem. Of course this explains why the azimuth adjustment pin needs to be angled so.

This shouldn't be acceptable in an arm at this price point.

I answered an email from Salavat before spotting this thread and suggested that if the arm is new he contact his dealer for warranty service. If the arm was bought used from a non-dealer he should contact Tri Mai directly.

Repair is undoubtedly a simple adjustment involving the piece Nandric described, but that's a job for Tri Mai. For an owner to torque the arm tubes and connectors would risk bearing damage and/or marring the finish.
salavat OP
37 posts
 
Doug,

I spoke to Tri Mai already. Though I am not sure he has seen my pics, he mentioned that this "imperfection" is normal. Now I am confused...
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