Sent in a cartridge this past Wednesday and it should arrive I'm Peekskill by Monday. From that point, I was told the turn-around should be ten to twelve weeks. This sounded reasonable to me; I have other cartridges, and I'm willing to wait for craftsmanship.
Soundsmith's turnaround time?
How long have you guys had to wait to get your cartridge back for repair/retip?
Sent 2 of mine on December 1st 2009. No status update and no response to my emails. Called twice and "will look into it and will get back to you".
Still nothing.
Anyone can share their experience on wait time?
Sent 2 of mine on December 1st 2009. No status update and no response to my emails. Called twice and "will look into it and will get back to you".
Still nothing.
Anyone can share their experience on wait time?
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- 66 posts total
- 66 posts total