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Esoteric K-01/K-03 Owners

Spoke today with the local Esoteric rep to get information on plans to upgrade existing K-01/K-03 users to the "X" model which is only sold overseas at this time. Here is the scoop. (Dates/$$ are only close estimates)

- Upgrades will be available in October 2014
- The upgrade will include the USB input mechanism to support 2.8 MHz DSD (Native Playback) and 384 MHz (PCM).
- There are several other upgrades to the K-01x/K-03x that are not included. (i.e. Upgrades to the DAC, Transport, etc that are direct descendants of the
Grandioso Model).
- Approx. cost is $1,000 (Not including 2-way shipping)
- The Upgrades will be provided in California

Info. on K-03x: http://www.esoteric.jp/products/esoteric/k03x/indexe.html

Beats having to buy a new DSD Dac in the meantime if patient.

Ciao
gocubs999
guidocorona
4,298 posts
 
See the Integra product support page with all sorts of info:

http://integrahometheater.com/prod_support.cfm

email address for Esoteric support:
Esoteric-Service@integrahometheater.com

And here is the 24/7 phone support line:
800-225-1946

Yes... Google is a marvellous institution. G.
zephyr24069's avatar
Ag insider logo xs@2x
zephyr24069
1,245 posts
 
I have also been TRYING to deal with ONKYO/INTEGRA Support
and Service to get a repair diagnosis and cost for my P03U and
also have a new conversation regarding the 02 series and K01; I am
seeing long delays in getting answers out of Japan and Onkyo. Very
frustrating...open message to ESOTERIC JAPAN..."please
bring back the SOTA customer service Esoteric owners and
prospects used to enjoy!!!"
zephyr24069's avatar
Ag insider logo xs@2x
zephyr24069
1,245 posts
 
Does anyone have the name and contact info for the local Esoteric rep who would have taken over sales for the United Sales after Mark Gurvey left and is part of the Gibson/Onkyo/Esoteric sales structure? Please email on Audiogon....thanks!
quadesl
4 posts
 
I don't know if this is old news to you guys but it sounds like the USB DSD upgrade has started in Japan already:

http://www.esoteric.jp/products/vup/
jon2020's avatar
jon2020
991 posts
 
This may be old news but what is of greater interest will be to hear the experience of anyone who has tried out this DSD upgrade.
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