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Lyra Titan: Stylus broken during shipping

Analog friends; I've a question.

I purchased a Titan i for the second arm on my tt. It's a dealer demo cartridge described as "best condition".

This one arrived yesterday:

http://i41.tinypic.com/1z39o3l.jpg

Did anyone of you ever had a damage like this on transport? The cartridge was very well packed in original box with stylus guard. Btw. it was impossible to find the broken stylus in the box.

Thanks for sharing your experiences,
Marco
heradot
riley804
1,224 posts
 
clickable link of picture

http://i41.tinypic.com/1z39o3l.jpg
theo's avatar
theo
2,718 posts
 
See what the dealer says when he re-opens this week. Maybe he will work with you. I have never heard of that happening and it is strange that the canteliver/stylus is not in the box. Makes me think it happened (unknowingly of course) on the packing end. What a shame on any cartridge but a Titan just makes it that much worse.
ebm
9,311 posts
 
Dont pay send back you got taken.
hifimaniac
508 posts
 
I am sure the dealer will swear the stylus was there when it was packed but if the stylus guard was put on correctly, it would be fine. I had that cartridge and I can say from experience extra care must be taken to slide the guard on correctly and the guard must be lined up perfectly or the stylus will be knocked off. Also, Lyra cannot retip it; you must trade it for a new one for a $3500 charge, I believe.
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