Simaudio doesnt stock parts for discontinued produ


I tried to order a new face plate for my Simaudio LP5.3 phono amp. Wanted a silver one to match my silver power supply. I emailed Simaudio with the request. After 3 week they answered that they dont stock that part because the item was discontinued in 2010. Really, two years and they no longer stock parts.

I certainly know now what my next audio purchase will not be.
manitunc
i was really firedup for some simaudio products and this information is not so encouraging...im interested how would they react if it is some inner parts problem...
First Classe moving to China and now Simaudio doing its stuff. Who is next?
Yeah, I was really disappointed because I was considering going to an all Simaudio setup, but clearly not now. Any other manufacturers have the same parts policy?
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I might understand that a certain electronic component has been discontinued, but there is usually a replacement. A faceplate doesnt have any option to buy elsewhere, and since one of their sales promotions is that you can get the equipment in two different colors, black and aluminum, you would think that they would have a faceplate around, less than two years after production ended. But no.
So, I guess no one better scratch theirs. And I probably should have checked on availability before I bought mine in the wrong color. But hey, live and learn.