Hi Montgomery. If there is a problem with your Delos, we will be happy to check it and correct any problem that exists.
Experience tells me that the problem is likely not with the cartridge. If the Delos does have a problem, it would almost certainly be a stretched suspension. You will be able to tell if this happens by the fact that the belly of the cartridge will ride closer and closer to the LP surface, which can be temporarily cured by reducing the tracking force. But once this happens, it is a one-way street - the suspension will not revert to normal by the simple act of lifting off the cartridge and lowering it again on the LP. And this is why I doubt if the problem is with the Delos.
You may want to look over the tonearm for areas that have sticky or uneven action. I would in particular investigate the anti-skating mechanism, the counterweight, height of the armlift bar, and also if the headshell leads are possibly touching the LP surface. I would also check the levelness of your platter and tonearm with a machinist's level, to make sure that gravitational effects are not acting as an unintended skating/anti-skating mechanism. Sometimes the tonearm output lead can also hamper rotational movement, although this doesn't normally affect tonearms that use the JIS-standard 5-pin cable socket (which I believe describes the PT-6)
If you and/or your dealer can check your tonearm and turntable and give them a completely clean bill of health, feel free to send your cartridge back to us for a check-up.
BTW, please don't contact Immedia for this or any other Lyra-related service issue - Audioquest is our official US distributor, and they have given us their word that they will coordinate servicing for all Lyra cartridges, including those originally sold through Immedia.
hth, jonathan carr
Experience tells me that the problem is likely not with the cartridge. If the Delos does have a problem, it would almost certainly be a stretched suspension. You will be able to tell if this happens by the fact that the belly of the cartridge will ride closer and closer to the LP surface, which can be temporarily cured by reducing the tracking force. But once this happens, it is a one-way street - the suspension will not revert to normal by the simple act of lifting off the cartridge and lowering it again on the LP. And this is why I doubt if the problem is with the Delos.
You may want to look over the tonearm for areas that have sticky or uneven action. I would in particular investigate the anti-skating mechanism, the counterweight, height of the armlift bar, and also if the headshell leads are possibly touching the LP surface. I would also check the levelness of your platter and tonearm with a machinist's level, to make sure that gravitational effects are not acting as an unintended skating/anti-skating mechanism. Sometimes the tonearm output lead can also hamper rotational movement, although this doesn't normally affect tonearms that use the JIS-standard 5-pin cable socket (which I believe describes the PT-6)
If you and/or your dealer can check your tonearm and turntable and give them a completely clean bill of health, feel free to send your cartridge back to us for a check-up.
BTW, please don't contact Immedia for this or any other Lyra-related service issue - Audioquest is our official US distributor, and they have given us their word that they will coordinate servicing for all Lyra cartridges, including those originally sold through Immedia.
hth, jonathan carr