Dynguy,
Being that the Cable Company is the middle man you will be best served contacting Synergistic Research directly. SR, will be doing all of the repairs anyway and you will actually save time. They have great customer service.
Joeyboynj, the Hologram D, arrived today. After letting the Hologram D, settle in this PC is sweet as candy. I'm using it on my DAC and a T3 on my transport. I plan on switching it back & forth to find the best match... I'm betting on the DAC she the brains of the operation. :O) I really like this PC it brings everything together in perfect harmony,