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Alpha Core Goertz

Anyone else notice that their customer service is beyond unhelpful...but insulting?

I tried to order 2 banana plug terminations with them and one month later they've yet to send them. Dropped the order twice.

I'm selling these cables and working with a company that can help me. Too bad they lost my business for a $30 dollar order.
abdou
unsound
7,312 posts
 
If your talking about Alpha-Core Goertz speaker cables, many if not most users can use them sans "terminations". Hardly "a big hunk of useless copper.".
abdou OP
23 posts
 
True, but lots of people say beware of shorting your amp out. Not sure it's worth burning the amp for that. In my case, my amp's speaker outs are very close together. In any case, I didn't decide to take the chance.
unsound
7,312 posts
 
There should be no greater risk of shorting an amp with Alpha-Core Goertz solid speaker cables whether they are used with traditional termination or au natural.
pehare's avatar
pehare
830 posts
 
be careful. I once tried Goertz M2 speaker cables with a Classe CA 200 & ML SL-3 speakers & almost fried my amp. I was told by Goertz to use a Zobel network at which point I returned the cables, thanks anyway.
unsound
7,312 posts
 
Why not try the zobels? They work as intended without compromising anything.
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