Hi.
Benjamin from Mojo Audio.
I want to thank all my loyal customers for their supportive postings. I don't want to "advertise" but I also couldn't let a flattering but false statement from one of my loyal customers stand without correction.
I want to set the record straight as to what F1a said about "no product has been returned." So far, in all of 2011, none of our current product line has been returned for refund.
We often get returns for upgrade (the demos you see listed on Audiogon and eBay) and we do get customers that ask to try a few of our products and keep their favorites and return the others.
We've been in business officially as Mojo Audio since '09. In our first year we had about 3% returns for refund (we made improvements). In our 2nd year we had about 1% returns for refund (we made more improvements). In all honesty it surprised us as much as anyone that as of yet none of our 2011 line has been returned for refund.
What's our secret?
Nothing special: we listen to music and we listen to our customers.
BTW, we recently extended our trial period from 30 to 45 days.
Thanks again for all the supportive comments.
Benjamin
Benjamin from Mojo Audio.
I want to thank all my loyal customers for their supportive postings. I don't want to "advertise" but I also couldn't let a flattering but false statement from one of my loyal customers stand without correction.
I want to set the record straight as to what F1a said about "no product has been returned." So far, in all of 2011, none of our current product line has been returned for refund.
We often get returns for upgrade (the demos you see listed on Audiogon and eBay) and we do get customers that ask to try a few of our products and keep their favorites and return the others.
We've been in business officially as Mojo Audio since '09. In our first year we had about 3% returns for refund (we made improvements). In our 2nd year we had about 1% returns for refund (we made more improvements). In all honesty it surprised us as much as anyone that as of yet none of our 2011 line has been returned for refund.
What's our secret?
Nothing special: we listen to music and we listen to our customers.
BTW, we recently extended our trial period from 30 to 45 days.
Thanks again for all the supportive comments.
Benjamin