Mapman wrote,
"How does one know if the chip is working properly or if defective?"
That's what the naysayers always ask about tweaks when someone reports no effects or that it makes the sound worse. There are a number of reasons why people sometimes don't hear certain tweaks. Defective product is not one of them. And no, the electrons in the WA Chips do not evaporate. You tried some tweaks that didn't work, right? Were they defective? Lol
The main reasons why people sometimes don't hear certain tweaks or don't get the same results as most users are (1) instructions were not followed correctly, (2) there is at least one problem somewhere in the system that prevents the device under test from being heard, (3) the listening ability of the user is not all he thinks it is, and (4) the system is not sufficiently resolving to be capable of revealing the effects.
"How is the customer support with these products when results are not heard and a defective device a possibility?"
When did you stop beating your wife?
As someone pointed out earlier, some dealers for the WA Chips, if not all, have a 30 day return policy. Furthermore, don't all tweaks these days have a 30 day return policy? You know, what the Four Reasons why some customers don't hear them.
