Tubes & Audio Research Corp.

I think it is very forthright that Upscale Audio has offered to bring this in the open. If any of you guys have really got a complaint, here is your chance to resolve the issue. As I said in an earlier posting, Kevin has given me only EXTREMELY accurate information, and excellent service. He even exchanged a six month old 12AX7 Mazda tube that should have been out of warranty. I told the truth when I said that it was part of such a large group (in the purchase) that I had only been running it for about a week when the failure occurred. I returned it, Kevin checked it out, and replaced it at no charge. He even paid the shipping. I cannot find fault in this type of service. Perhaps if others have had a bad experience, you should state your case and resolve this misunderstanding.

No one in specific was mentioned.There are more than one guy selling tubes out of California.I guess someone is feeling guilty.

The integrity of a dealer is at stake here by not specifically indicating who it isn't leaves all to assume who it is. There was only one mention of a specific dealer and by reference in later posts ALL were to assume that it was the same dealer. If Kevin of Upscale is the wrong "California Guy" it should be stated and the air cleared. Will

Let's find out who it is that's been "wronged". How 'bout your name? E-mail so we talk man to man? Phone number? __________Or this other "California tube dealer" if it isn't me you are trying to slander. Don't try the "backpeddling" stuff. _________________I think most folks see through this. I went through something similar on Audio Asylum a few years ago. Guy outright lied. I had the records. Posted them on the website. He had to admit he fibbed. _________________Could be another tube dealer. Could be a jerk. Anonymity adds a bit of bravado to people that may not feel to good about themselves otherwise. I sincerely hope you work it out.