NetFlix long Waiting time

Long wait yeah but what about the quality of the discs, mine in the bay area were scratched to hell and back it was suprising that they even played. Good idea but they need better availability and a way to ship them other than a silk sleeve.

Bigwave,

You're right about the condition. On several occassions I had to take a disc out of the player and wipe it in the hope of getting it to play properly. However, considering how many discs I played, this didn't happen too often.

I did however have problems with the postal service "losing" several of my discs. Either they didn't arrive, or were lost during the return. It always made me feel really bad that Netflix would think that it was me that was scamming them, rather than postal service employees swiping them. They need to start using generic packaging, rather than a bright label that says, "DVD, steal me".

I've had the same experiences with scratched discs, though there have only been a couple that didn't play perfectly. One lost disc (ultimately showed up), one broken disc. I don't have any of the problems people are describing with long waits for discs - occassionally I don't get my first choice the first time, but I regularly sign up for new releases and get them pretty quickly. My biggest complaint (and it's not a very big one) is that it clearly takes longer than it should to turn a disc around - if I watch a movie on Friday night, I should be able to mail it back and have a new one for the next Friday night, but it never works that fast. I think it's a great service and I'm out of the business of late fees, which is wonderful. -Kirk

Cyrus, you might want to check out the website dvdovernight. Very similar to NetFlix in that you order dvd's through the internet. Cost is $3.00 per dvd, for a one week rental period. Dvd's arrive and are returned in a pre-paid envelope. No monthly subscription fee service is available, though. Although I have registered as a member, I have not rented any dvd's from them yet, so I canot vouch for how long a wait there might be for current release dvd's. I have had excellent service with NetFlix. NetFlix dvd's arrive quickly, and have always been in good condition physically. I use the flat monthly fee service with NetFlix. Best regards, Chuck.

I too have had good luck so far with NetFlix, but I understand that its probably just a matter of time before something goes awry. I was initially drawn to them because of the unlimited viewing time, and I still find this one of their most compelling features. It often takes me a week or so to get a chance to watch what I have, and the convenience of simply having them around is very inviting. I generally go through 6 or 7 videos a month, so the $20 I pay is roughly comparable to the prices of the video stores in my area. I don't tend to order up the latest movies, so availability has been quite good with very few waits. I agree with the comments on quality of the disks however. I often receive disks that need a good cleaning before they'll play properly. I view this the same was as I do videos I rent that haven't been rewound -- an annoyance, but nothing to get too worked up over. I know that people's experience with them does vary, but so far I've been nothing but pleased with the service I’ve received.
Cheers,
Ken