Your rights don't matter much, as they're hard to enforce. But if it were me, if I thought it was an honest mistake, I'd let it go. If not, I would probably tell the dealer that I thought he was intentionally misrepresenting the product and was going to inform the distributor or manufacturer -- distributors/manufacturers probably don't want dishonest dealers.
wanna know my right
I bought a used pre/pro from a dealer based on the fact that the unit has been factory upgraded for dts, I was told. After taking it home, I learned that the dts was not upgraded. I brought it back to the dealer, and they verified my claim that the unit does not have dts upgrade. They offered me a full refund. The dealer was at least honest.
However, I wonder if I have some right to have them dts-upgrade the unit. I spent one day listening to that unit and finally liked it. I went through a very hard decision to buy it (the unit was not cheap to my standard). I want the unit with upgrade as the original deal. Not the refund with my day/mood wasted. Am I asking too much ?
Ken
However, I wonder if I have some right to have them dts-upgrade the unit. I spent one day listening to that unit and finally liked it. I went through a very hard decision to buy it (the unit was not cheap to my standard). I want the unit with upgrade as the original deal. Not the refund with my day/mood wasted. Am I asking too much ?
Ken
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- 11 posts total
- 11 posts total