Thanks again to Cary Audio


I just had my Cary SLP98P preamp repaired @ Cary Audio. A minor $5.00 part went out. I was kept informed each step of the way, made aware of the upgrades available, but never pushed into spending any more than I had to. The preamp is as good as it was new, and shipped back to me packed even better than I shipped it. The unit was kept an extra day or two just to make sure everything was running as if it was just assembled. FINALLY, back to listening to an all tube system. Thanks again to Steve, Marianne, Gene, and everyone else @ Cary for your help and honest expertise advise. Keep making those wonderful sounding products. Excellent customer servise.
polk432
Thanks! for sharing. It is of the utmost importance to inform the rest of us about positive & negative experiences out there.
Czbbcl, such as? I'm just happy to pass on a couple of good experiences in customer service, and a company that makes very good products. I wasn't trying to impress you or anyone else. Just looking out for fellow agoners. I also do the same for anyone that buys from me. Please share your experiences with us, bad, good, or indifferent.
I meant I am not impressed with Cary's service as I have had a disappointing experience. I am glad yours went well and yes they do make great sounding products. Sorry for the misunderstanding.
I had a 98P a long time ago. And though I didn't keep it, Cary Audio's customer service was first rate.

Shakey