My experience earlier last week was wonderful! I purchased a 180 gm audiophile double album and there were roughly 10 seconds of ear splitting pops on one side. I contacted Red Trumpet, where I purchased it, and received an email back form the President, Richard Flynn. He apologized for the inconvenience, indicated that there hadn't been similar problems with these albums (a response to a question I had asked), and said he was sending another one out to me immediately and to not bother sending back the defective ones.
I'm not implying that he would do this every time for me or with every customer's request to return, but that's service and I appreciate it!
I'd have to suggest to Mitchchavis that he might consider doing his record buying business elsewhere.
I'm not implying that he would do this every time for me or with every customer's request to return, but that's service and I appreciate it!
I'd have to suggest to Mitchchavis that he might consider doing his record buying business elsewhere.