Well Sliddi I don't have to read what others say, I listened. Unless there was a problem with the chip which Mark Schifler never indicated to me through several e-mails, the Bel Canto is a better unit by a good margin, at least tonally. Other than the superb s/n and micro/macro dynamics of the P.T. unit, the tonality of MY unit was all wrong and unlistenable. I heard you had a problem with the chip AFTER I SENT MINE BACK but NO ONE from P.T. ever let me know about it and ALL I got back from Mark was his surprise that I was having problems. It seems EVERYONE with a field sample (30 or so according to Mark) was quite happy with the unit. I say this, if you have one legitimate complaint concerning a product (My first e-mail I didn't receive a response on until one week later during which time I sent the unit back) all efforts should be made to find out what the problem is. ESPECIALLY A NEW PRODUCT!! You folks never did follow up with me am I am disappointed. Maybe the problem could have been fixed or maybe SOMEONE could have let me try another unit. I received nothing but a polite e-mail from Mr. Schifler that indirectly indicated my problem was ISOLATED. In my estimation, not a very good business practice for a new company. I do however commend you on your 30 day money back guarantee and say that there is really no risk for those who haven't heard the unit.
