Say it aint so--- Teres quality question


As a preface-- I have been a lurker here at Audiogon for a number of years, but have never posted.

Yesterday a review of the Teres 200 series table was posted at Audioasylum. I am extremely concerned about what was stated.

I have always read fantastic things about the Teres, but this reviewer seemed to consider some issues with regard to quality-- ie:

"Some minor issues...the wood platter is not 100% true on the horizontal surfaces...a very slight rise...I suspect this is the nature of machining wood?" as well as "Product Weakness: Platter slightly off true"

I plan on joining the Teres family -- but have developed some reluctance after reading this.

Perhaps some of the members here with first hand experience will be able to put my concern at ease with regard to the reviewers statement.

Here is a reference to the post:

Review by Angus Black III on January 06, 2004 at 10:35:32

Thank you, and a special thanks to TWL for the always informative reading.

Focusedfx

128x128focusedfx
Doug,

Yeah, all I've heard so far is the relative potential of this table since VTA (SRA) is so critical, especially with the 901. I will let everyone know what my impression is once it's set up properly. I imagine it will meet my expectations or exceed them. Just for the record, if the armboard would have been the right height I would never have looked so closely at the surfaces of all the pieces. Keep in mind though that the Teres website says the platter is MACHINED to very close tolerances. Like 4yanx, I too would like to know exactly how the platter is made. If the parts are run through a planer and then sanded, that doesn't meet my definition of machined.

On a side note to everyone I would like to express my appreciation for the kind remarks. I feared that I would really be seen as a touble maker which I'm not. The trouble was with the armboard, not me. It took quit a bit of effort on my part to eliminate every other possible part as the culprit. Maybe I'm wrong but I haven't been able to find detailed drawings of the armboard or platter on the Teres website. If those would have been posted then I would have found out long ago that the armboard was about 1/2" too high. Chris said to me repeatedly that there must be something different about the Illustrious. In retrospect it should have been obvious to him when I had to buy a 2" Forstner bit to deepen the bottom hole 1/2" just to attach the nut to the arm. In this case, getting his attention was like pulling teeth and I've got to say this aspect really pissed me off. There is really no excuse for shipping the wrong bolt length since the potential of stripping the wooden threads goes way up when one is trying to secure the armboard to a point where a minor bump doesn't require you to re-setup the whole package. Drilling the wrong size hole for the VTA collars is inexcuseable also. Honestly, these issues may be minor in the scope of things but how would the Teres group like it if their tire dealer only had 3 of the correct size tires and mounted the fourth tire with whatever size they had on hand?

Once again, there aren't that many critical dimensions. Not many of the surfaces are critical either. Those that are should be held to the standards expressed on the Teres website.
Tom,

I haven't detected an attack on Teres like you are insinuating. I don't think you are referring to me but for the record I recommended this table combo to my friend. I still own the same turntable I've had for well over twenty years. I am not affiliated with any audio manufacturer nor do I own stock in any audio companies. I'm not trying to use this situation for personal gain in any way. I know you already know these facts but provide them for the rest of the audience. Do you have any examples of an attack against Teres to share with us?
Tom:
You are wearing a coat indoors? Sounds like my wife, except it is 65 degrees in our house when she wears hers! :-)

My particular questions are not an attack on Teres, or anyone else, I just have reservations with respect to wood platters that have not yet been fully addressed, at least in my mind. You, and others, know how I feel about the sound quality the Teres tables produce.

However, you alluded in an earlier post that some were conducting such attacks as a means of promoting an agenda against Teres. In your last post you say:

"I'll try not to enter an opinion as to why there is an attack coming upon the Teres tables, even though I think it is quite apparent, due to the sales being taken away from the other more famous TT manufacturers."

This begs a couple of questions which, in the interest of full disclosure, might be of interest. Are there those who have specifically posted in this thread who stand to gain from an anti-Teres campaign? Or, is this something you've seen elsewhere? I mean this board is intolerant of manufacturers and dealers hiding under the cloak of anonymity to unduly bash competing products (and rightfully so). If someone here is entering the discourse with a monetary interest to gain or lose (as opposed to being informative), I, for one, would like to know their identities. On the other hand, I'm sure you'd agree, that otherwise innocent contributors should not be wrongly labeled as a result of possibly incorrect suppositions. I also know that you would never intentionally do such. I don't mind a response "off the air" but others might have interest, as well.
While I thank everyone for their response thus far to my initial post, I will reiterate what I stated originally:

"Perhaps some of the members here with first hand experience will be able to put my concern at ease with regard to the reviewers statement."

*First Hand Experience* being the operative phrase-- and of utmost importance to me. Many thanks to all those with that experience who have taken the time to post.

It is those with that experience, that the basis for my decisions shall come.

I would like to say that in favor of Chris Brady and Teres- I find the policy stated on the website refreshing.

In part:
..."Our philosophy is to simply take care of our customers regardless of circumstances. If you are unhappy for any reason with a Teres purchase you are entitled to return it for a full refund at any time. If there are problems or questions we provide support and repair as needed, free of charge. No time limits, no limitations, no excuses. We believe that this blanket commitment to customer satisfaction is more mutually satisfying than would be possible with a legal document."

I will however, be seriously reweighing my purchase decision. (although there seem to be but few other tables on my short list at this time.)

One of the things that I value about this avenue of discussion is that often times the manufacturers themselves will post their philosophies, thoughts and feelings. Perhaps this will happen in this case.

Happy Listening,

Focusedfx