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Change needed at Audiogon

Dear members,

I don't know how others feel about stupid inquiries from non-members about items for sale but I will no longer even bother to answer them. I take great care to word the ads as accurately as possible and include enough photos to properly show the listed item. I also try to be realistic with pricing.

I certainly don't mind being asked to soften my price or to do something a little special for an interested party. But when I list the item as being sold only in the U.S., including original box and manual, and the price is firm with the buyer paying for shipping and then an UNKNOWN person with a Hotmail account asks if I will ship to Canada, lower my price and inquires if the equipment includes the original box and manual I get angry. Can't these people read??

As a verified member I would like to see the owners of this website make two changes. We sellers should ONLY receive emails from registered users that have a REAL email address. I don't mind a buyer's real identity being hidden from me during the initial correspondence but feel strongly that Audiogon should know who they are. I would also like to see Audiogon institute a verified "buyer" service for a reduced fee. I know, as a seller, if a buyer were verified I would take even the lame inquiries more seriously. A verified buyer fee could be quite low and upgradeable to full verified status for the monetary difference.

The benefits would help everyone have a little more confidence with each other. It would provide an influx of revenue to Audiogon. It would save all the sellers the grief of crank inquiries.

I want to close this rant with expressing how much I value my association with the fine folks that provide this service and the community involved. All of my sales and purchases through this site have left me feeling that I have made friends. It's just a few anonymous jerks that need to be filtered out.

Feel better now,
Patrick
lugnut
alexanderj
139 posts
 
Patrick: I would support changes that increase the credibility of members involved in transactions. Personally I think your proposed email filter should offer the option of limiting inquires to verified members only. The cost of verification is minimal especially in comparison to many of the products transacted here and a willingness of a member to become verified shows at least a minimal legitimate interest.

Verification could go a long way to increasing the professionalism and security of this site. I'm rather surprised it isn't a requirement of new member registration and especially surprised it isn't a requirement for posting feedback.

A little criticism of Audiogon/Webmaster: The verification process could use a lot more visibility. It's not clear from the main page that there even is a verification process no less what the procedure is toward abtaining verified status.
glen's avatar
glen
714 posts
 
Call me dense but I'm not sure why you can't stand hotmail? I've been using hotmail for a long time now. I'm not sure why someone wouldn't take me seriously because I have that particular mailbox service?

So far I agree with everything Sean has been saying. Personally I don't particularly care to deal with non members though I have had at least one sale to a non member in the past.

I think it's good to post a thread such as this one. All sites need improvment from time to time.
lugnut OP
1,190 posts
 
Sean,

You're right about not needing double monikers. I apologize for not thinking that one through. And no, I don't think anyone misunderstood your comments previously. I sure didn't.

Joman,

I may have to take you up on your offer. As I recall, I had countered with 2 Nubian goats and six square feet of your living room including the coved ceiling. Maybe we can firm this deal up now. How about doing business and we can eat one of the goats?

For the curious, Joman is a previous customer and lives in Idaho also.
thorman
1,262 posts
 
I agree with your frustration,having sold many Items of late.I think the easiest thing is to just not answer these people.I do think that we are all very fortunate to have Audiogon at such a small fee.I wouldn't want to change the format as to hurt the success that Audiogon enjoys. My 2 cents.
lugnut OP
1,190 posts
 
Glen,

I really don't have a problem with Hotmail, it's just that a non-member is totally invisible when using it. Nearly 100% of such inquiries are beyond lame in my limited experience.
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