Sony DVP9000es Audio Settings

Pilar,
good sense of humor it is all what left to me, I just got to know that local service would be able to repair it for .... $600 (parts + work),
so a lot of peoples this days have sense of humor :) (is not this true that value of all parts constitute 1/5 of the MSRP ?, so how two parts could cost $450 + $150 work = $600)
I will try SONY service they would not repair it on warranty but at least they have flat rate $132. At least it is what I was told.

I do not understand SONY anymore!

I was trying to persuade SONY rep over the phone to repair my 9000 on warranty (I do not have invoice) to no effect, even serious talk with his supervisor did not changed a thing.
So I gave up and decided to take advantage of their flat rate ($132).
To my astonishment after living it for repair, service woman base on serial number (this is what I was asking for SONY rep by phone few times) established that unit is on warranty, she was not even interested in invoice!!!
So, summing up I have it working and did not pay for it. Why they are so inconsistent???
Tough unbending non-cooperative by phone nice understanding in person ?

Ha!

Just a huge inefficient corporation. I am happy that you received the Warranty attention you deserve.

I will be curious to see how you like your sony, now.
Happy for you!