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I damanged my Shelter cartridge, next steps?....

Hi Folks:
Well, I managed to damage my Shelter 501 mkII by, well, bumping into it. So, to cut a long story short, the stylus is leaning to one side horizontally, and is pointing more steeply vertically (wider angle between end of stylus and body of cartridge). Finally, the stylus appeas to be more 'springy' and is not as rigid.

So, question is, can I salvage it? Should I try to orient it correctly, or can it be 'reseated'. The stylus does not appear to be bent or broken - just out of correct orientation, and a little loose. Anyway, I'd value advice on whether this can be fixed, and who I might bring it to for such a fix. The cartridge is about 2.2 years old and has about 250 hours on it.

Looking forward to hearing any recommendations on next steps. IF I have to replace the cartridge, I'd also welcome input on replacements. I've a teres 255 with OL Silver Arm. Preamp is Supratek Syrah.

Thanks!!!
John.
outlier
flyingred
139 posts
 
Cardiackid, with respect, you are wrong about the exchange rate. Expert are in the UK, where I am, and their quotation for the same work as Benz Micro was more in pounds than the Benz quotation in Euros. As 1 Euro = £0.70 it means that Benz are over 30% lower.

It is fairly common knowledge that Van den Hul subcontract repairs to Benz in Switzerland, just as the Cartridge Man subcontracts his repair work to Expert, obviously charging a substantial mark-up.
cardiackid
63 posts
 
I appreciate you point, and if Benz is the place to go, that's fine. The main thing is to be sure that repair options are well considered before discarding the cartridge. That 501 may be a great back-up cartridge after repair.

Also, I guess I am an outsider, but I thought Van den Hul repaired their own. Live and learn. Thanks for the update. This thread may come in useful for me too!

Happy listening
badboss429
21 posts
 
Cardiackid, I verified with Van den Hul USA that they do not subcontract cartridge repair. All work is done in house by the master himself in Holland. I have also heard many rumors, and before I sent my cartridge back I investigated. Now they could have lied to me!
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