Rickk, I doubt that the "white" spring is the problem. Have you "re-threaded" the plastic ring supports? Mine end up at about 1/4" from the top of the spring, leaving only a bit of the spring exposed on the top. Do the springs look like they are elongated?
I would go through the whole exercise of re-threading the the plastic ring supports and see where it ends up then.
BTW, if the platter ends up too high, the belt might not align properly on the motor spindle, so not higher than 11/32" is a proper precaution. I feel that the best position is really 1/2 way of the platter's travel between hitting the top and the bottom.
Bob P.
I would go through the whole exercise of re-threading the the plastic ring supports and see where it ends up then.
BTW, if the platter ends up too high, the belt might not align properly on the motor spindle, so not higher than 11/32" is a proper precaution. I feel that the best position is really 1/2 way of the platter's travel between hitting the top and the bottom.
Bob P.