Why one side is very much louder than the other si


I have newly setup my VPI HW-19 MK III with SME V arm and Benz Micro cartridge using Musical Fidelity X-LPS as Phono stage. My other system is:

Power AMP: Pass Lab x-600
Pre AMP: Pass Lab X 0.2
Transport: SONY SCD-1
Speaker: Goldmund Apologue
Power Cable: NBS Professional
Interconnect: Transport to Pre-amp : AudioQuest Sky
Pre-Amp to Power Amp : Synergistic Research Designer Reference
Speakerr Cable: AudioQuest Dragon

As you aware, I have been switch from Vinyl to Digital for last 25 years. This is first time after all these years to try on vinyl again. Unfortunately, the first result is not successful. When play the vinyl record, one side of the speaker is sounding normal, while the other side of the speak is hardly able to hear. When I exchange the interconnect from Turntable to phono ie. swap left to right, the result is reversed. Can anyone able to help me how to solve this problem. Kind regards

LOU
clwong
I suggest carefully inspecting a correct connection of the cartridge clips according to the color code. If the letter coding exists instead of color coding which makes things more confusing, I suggest looking through the instructions or an information on the internet on how to set it up properly.
Maybe this is a stupid question, but have you tried multiple records? Perhaps your listening to something with a crappy stereo pan.
Thank you all for the responses. I will try the suggestion on the downward pressure and anti skat settings as well as swap leads at the back of the cartridge, and check the VTA and VTF to ensure all in order. These only able to do a few days later when my friends come over to help me. My hands not steady any more due to advance age. I have also tried several records, the results are the same.

I will report the results accordingly.

Many thanks

LOU
I have tried with all the suggestions, it is an on and off problems, I think it is the leads at the back of the cartridge need replacement. Thank you all for the helps.

Kind Rergards

LOU
It certainly sounds like a poor cartridge/wire connection.

Try polishing the cartridge pins with a piece of Mr. Clean Magic Eraser (the white side, not the blue.) You could also try a Q-tip dampened with contact cleaner or alchohol, but take great care not to get any solvents near the suspension of the cartridge.

To make sure your cartridge clips make good contact, slip a wooden toothpick inside each one and squeeze GENTLY with a needlenose or forceps. (The toothpick prevents squeezing the clip too much and flattening it out.)