One more suggestion. Try reversing the connections at the Capitole. See if the hiss follows. Also, do you have XLR connections? Trying a different output (XLR) might tell you if this problem is just in the terminal, or a least somewhere past the DAC. When you have tried all of the above, call Globe Audio. They are very helpful. I don't have globe's phone number handy; it is an '800' number. You can find it by doing a search for 'Globe Audio'.
I do suggest all possible tests before calling. The more you can tell them, the better the help.
Good Luck!
I do suggest all possible tests before calling. The more you can tell them, the better the help.
Good Luck!