I actually like some of my competitors! (even if I have differing ideas regarding design execution) I've met Roy many years ago at the Florida show and he struck me as a very nice fellow. Same for Pat McGinty.
David & Sheryl Lee Wilson came by and sat through my presentation during the last show, and David stayed and shook my hand afterward. Peter McGrath dropped by shortly thereafter. I've called upon guys like Ken Kantor and Michael Kelly for their advice, and they've always been gracious and accomodating. While the product is very important, a speaker company must be more than the product. The most sucessful companies know that you must take care of the customer after the sale. Ya gotta admire the people at Vandersteen, Thiel & B&W who take care of their consumers and do right by them. It's no small task, and they have set a standard of service that we try to emulate every day.
David & Sheryl Lee Wilson came by and sat through my presentation during the last show, and David stayed and shook my hand afterward. Peter McGrath dropped by shortly thereafter. I've called upon guys like Ken Kantor and Michael Kelly for their advice, and they've always been gracious and accomodating. While the product is very important, a speaker company must be more than the product. The most sucessful companies know that you must take care of the customer after the sale. Ya gotta admire the people at Vandersteen, Thiel & B&W who take care of their consumers and do right by them. It's no small task, and they have set a standard of service that we try to emulate every day.