Kharma 3.2 to MidiGrand Upgade???

Rmaurin: My only word of caution would be that Tenor Audio
appears to be another one of those high end company's
"du jour" that's rumored to be "belly up". Service would be a concern to me.

So much of the high end is marketing and "sizzle" to create new demand.

I own Lamm ML-1.1's with Kharma 3.2's and am very happy.It's also comforting to know I can call Vladimir anytime for advise and support.

Rcupka, are you suggesting that the Tenors are more about marketing than performance and Lamm is not? Compare the number of ads, the size of the ads, and the placement of ads between the two companies and you tell me which one wins out? Also, if you haven't noticed, reviewers seem to be allowed to keep their Lamm equipment for review much longer than other products (marketing?)

Tenor's situation is unfortunate but you have to understand that they have virtually no domestic market. Ask Wyetech about their experience with finding local dealers and they'll tell you that the reason they sell direct is because they were tired of being shooed away. There are many Canadian manufacturers of cables among other things who had good products but went "belly up" after 911 and with the rising loonie, since most of their business is from the US market.

Besides the recent times, have you heard of any Tenor owner not being able to call up Tenor for advice and support? Pointing out current service problems is one thing, but suggesting that their products sold based on their marketing is a bit unfair and entirely untrue.

Howie, My response was only intended to make RMaurin aware of Tenor's current situation and the uncertainty of future service/support for this product.

My comments on marketing was aimed at the vast majority of the industry, not only Tenor.

I had the pleasure of speaking to the guys at Tenor on several ocassion in the past and they appeared very committed to providing high levels of customer service.
Unfortunately, it hasn't worked out for them.

I have spoken with Tenors service staff. Tenors will be
fully serviced. The test equipment has been freed up and
be operational in 30days. If someone needs immediate help
contact Jtinn or email tnr_tech@yahoo.ca

Rcupka, I think marketing is very important and if anything, Tenor probably didn't do a good enough job of marketing. But their restructuring is apparantly complete and slowly but hopefully surely, they'll be back up.