Bifwynne, you clearly like your ARC gear and the helpful service over the phone, and that's great. Nothing wrong with a happy customer. However, your note actually proves the point made earlier about the reliability problems with ARC power amps. From your own experience, you know that a bad tube can burn up a resistor which requires either a trip to the factory or a visit from a service tech. Also, you imply this happened more than once.
Now, you may appreciate the friendly folks at ARC when you inquire about a breakdown, but I ask you: wouldn't it be even better not to have to call the service dept in the first place? Just speaking for myself, I would rather know that if one of my output tubes failed all I will have to do is replace a fuse and put a new set of tubes in, set the bias and then be good for many more years. Great sound and reliable performance. That's what I want from my gear.
Now, you may appreciate the friendly folks at ARC when you inquire about a breakdown, but I ask you: wouldn't it be even better not to have to call the service dept in the first place? Just speaking for myself, I would rather know that if one of my output tubes failed all I will have to do is replace a fuse and put a new set of tubes in, set the bias and then be good for many more years. Great sound and reliable performance. That's what I want from my gear.