Wow I feel your pain and frustration. Sounds like you've exhausted most options. What about your local audio dealer. Have they been any help or perhaps another dealer who wants your business? There's a similar thread at avsforum you may want to look at about the Arcam AVR 300 back in 2011.
ARCAM AVR300 - beware
Heads up..DO NOT BUY any ARCAM products!
AVR 300 which have had a number of problems, including overheating leading to capacitor replacement, diode replacement and eventually motherboard replacement that occurred shortly after the warranty expired on 2011. I was able to resolve this problem by having the unit repaired for $400 at the time, however at the time I was never offered the partial buyback or upgrade option that Arcam rep, Mike Marko, admitted there were design/build problems with those series of receivers. Currently this same unit is having yet another issue. When I turn the unit on it powers off almost immediately after the "SAT" clicks on to hear my DVR. I called a local repair center and they said it's a known issue with the MB and a fix is in the $450-500 range. Unfortunately, the problem remains unresolved. I even contacted the new rep Tom Mcgee who was completely unhelpful. He never return any calls or responds.
AVR 300 which have had a number of problems, including overheating leading to capacitor replacement, diode replacement and eventually motherboard replacement that occurred shortly after the warranty expired on 2011. I was able to resolve this problem by having the unit repaired for $400 at the time, however at the time I was never offered the partial buyback or upgrade option that Arcam rep, Mike Marko, admitted there were design/build problems with those series of receivers. Currently this same unit is having yet another issue. When I turn the unit on it powers off almost immediately after the "SAT" clicks on to hear my DVR. I called a local repair center and they said it's a known issue with the MB and a fix is in the $450-500 range. Unfortunately, the problem remains unresolved. I even contacted the new rep Tom Mcgee who was completely unhelpful. He never return any calls or responds.
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- 6 posts total
- 6 posts total