Krell Cipher Issues?

Well, number three arrived...and it refused to read the very first disc I put in. In fairness it did read the second through 4th...but quit for good on number 5!!! I have had enough, I presume I will get a refund without too much trouble.

I bought a Cipher about a year and a half ago. Immediately, some of my cd disc were noisy, from the disc drive. I returned it to Krell and they gave me a new replacement. The new replacement has worked flawless ever since. That is well over a year now. I live in Toronto Canada.

I like this player as well. Too bad, Krell has a faulty design?

Well, I am not sure if this is due to an inherent design fault but it is in any case Krell's fault for assigning the production of the transport to a Chinese company with seemingly very poor quality standards. That's the price you get if you start saving money at the wrong place - the transport! I am sure people ready to spend way above 10 grand for a premium / luxury product are also willing to pay one or two more grands for a faultlessly working transport. Seems like Krell's sourcing manager did a very bad job in his quest for a few more $$ of cost savings. Pity on all the R&D guys at Krell who have shed so much blood, sweat and tears for the development of such an otherwise outstanding sounding product...

Right On! Ayberk, a comedy of errors for sure. I wish this spinner could be better...