When I had a suspension issue with my Delos I worked with AudioQuest USA who in turn sent the cartridge to Lyra in Japan. Overall it took 8 weeks but it was well worth having Lyra investigate and resolve the suspension issue. My Delos arrived back good as new with new mounting hardware to boot, all at no cost. I would strongly recommend anyone who has invested in a Lyra to deal with them as much as feasible.
Andy Kim - Needle Clinic
I wanted to put this post out there about Andy Kim of Needle Clinic, located in Bellevue, Washington. As many may know, Andy is a cartridge re-tipper. I tried to find some older posts to add my comments but couldn't find them. So I'll start another OP. I just got my Lyra Kleos back from Andy today. Here's my comments.
My Kleos sounded a little off lately, so I thought it should be checked out. I sent it to Andy Kim. It turns out all that was needed was the stylus required a cleaning and polishing. Andy reported back that the stylus only has about 10 percent wear; IOW plenty of life left.
So I remounted the Kleos today and have been playing all types of music: rock and roll, classical, and so forth. The Kleos sounds wonderful; just great. Kudos to Andy Kim.
Fyi -- some may ask why I didn't send it to Peter Ledermann at Sound-Smith. I seem to recall reading somewhere that he's been unusually busy lately -- and with good reason -- and turn around might be a bit delayed. Also, I'm not sure Peter uses replacement cantilever/stylus assemblies that match (or at least come close to) the original. Andy does.
Anyway, that is a bridge I don't have to cross today.
Bottom line: Andy turned my cartridge within a week of receipt and I am pleased.
My Kleos sounded a little off lately, so I thought it should be checked out. I sent it to Andy Kim. It turns out all that was needed was the stylus required a cleaning and polishing. Andy reported back that the stylus only has about 10 percent wear; IOW plenty of life left.
So I remounted the Kleos today and have been playing all types of music: rock and roll, classical, and so forth. The Kleos sounds wonderful; just great. Kudos to Andy Kim.
Fyi -- some may ask why I didn't send it to Peter Ledermann at Sound-Smith. I seem to recall reading somewhere that he's been unusually busy lately -- and with good reason -- and turn around might be a bit delayed. Also, I'm not sure Peter uses replacement cantilever/stylus assemblies that match (or at least come close to) the original. Andy does.
Anyway, that is a bridge I don't have to cross today.
Bottom line: Andy turned my cartridge within a week of receipt and I am pleased.
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- 98 posts total
- 98 posts total