Still might worth a call to Audioalternative as he may have bearings removed when people upgraded. Just a thought, also he can probably tell you what to look for when inspecting yours. Off hand I would say remove the subplatter and clean all the oil from the bearing well and look inside for any roughness and also the end of the shaft. Also as a previous owner of an LP12, if the suspension is not correctly adjusted, the sound quality can be affected greatly. They are a great sounding table but very finicky which is why I sold mine. You haven't mentioned how long you have had the table, so the following may be redundant and no offense is the intent.
A quick test of the suspension is to find the point between the spindle and the tonearm pivot point and quickly tap your finger enough to depress the platter. Then watch the surround of the arm board and see if it bounces in a plane where the gaps around the arm board stay the same. If it shifts in any direction, adjustment is probably needed.
A quick test of the suspension is to find the point between the spindle and the tonearm pivot point and quickly tap your finger enough to depress the platter. Then watch the surround of the arm board and see if it bounces in a plane where the gaps around the arm board stay the same. If it shifts in any direction, adjustment is probably needed.