Thanks John ...and thanks for the video of miles and John C. that was super.
I've thought about relating this incident to Ayre... though they directed me to this place and said many people have positive things to say about them on the warranty forms they submit.
I sold a pc to a member that is local. he picked it up today. He is far more well versed in what other high end audio dealers about the country are doing as he is a frequent flyer, so to speak, and agreed wholeheartedly with me as to the treatment he received from them as well. He was taken aback by this dealers incredible lack of a customer friendly stance.
The most fitting phrase is "They believe the world to be filled with diabetics, and feel they have the only insulin". Such a posture is indeed a poor one. A true shame.
I have to think as yourself that as so many other store fronts of high end audio are now attaining the bulk of their receipts for HT sales and installations, actions of this sort are surely contributory to 2 channels decline in popularity and likely demise.
It is ironic that such great designers and engineers as are the muscle and sinew of the industry have to allow skeletons such as these, to now and then become their sales structure.
I will give the dealership credit for one thing though, they didnt try to move me off Ayre and onto another product line. Ive spoken with some sellers (a far better term than dealer), that right off , have told me after I have specifically asked to hear a certain thing No, you dont want that you want a xxxx. the greatest power there is in the universe is 'mind reading'.
Ive never been much good at that mind reading thing but apparently, once surrounded by magga buck audio gear on a daily basis, special powers are acquired far beyond those of mortal men. Again, not privy to telepathy myself, I did have a vision prior to leaving the store. I saw them losing $3000 that day, and some other amounts down the road. Clear as a bell.
Gee. Maybe I do have some power. I have the one power they will find as their Achilles. The power of choice. As all consumers do. I think it trumps theirs.
The singular power, just that one special gift, required to obtain my money, and my continued business was humility. Too bad.
It was left off their short list. More's the pity.