Tube pre-amp pop


Setting up my new system : AR pre SP16l, Bryston 4 BSST, Rotel RCD 1072, Paradigm 40.2. I am kind of happy with the temporary set up for now BUT the POP issue comes up with the AR pre. Any time I touch any button on the remote for mute/unmute/volume up/volumedown.....there is a pop not loud but annoying between the two speakers. Is it the normal static pops for AR vacum tube components or there is a defective with my AR pre ? Could anything be done to eliminate the "boops" noise without sending it back to AR? PS: the Bryston amp and the Rotel CPC are dead quite. Thanks
andrewdoan
I would recommend bringing your preamp to the dealer and check it there in their system.
Received an e-mail from Bryston advised me to have the SP16
checked. I e-mailed Bryston the symtomp of my system last night. Will have to call ARC and to come down to the dealer tomorrow. He is a very nice guy but too busy to call ARC for my exchange after I file the complaints twice !
Have the Sp16 hook up to the 4 Bsst and a smaller Paradigm reference ( don't know what the model is ) at dealer, there is a very small pop from the speakers , not a loud "Boop" when switching mute on/off, others functions is normally quite. Leonard at ARC advised it could be the Bryston input got some dc leaking. Well, it is time to carry this 50 some pounds back to the dealer for checking. Any thoughts anyone ? I wonder if the speakers'sensitivity have somto do with the "Boops".
I took the amp and the pre-amp with my ICs to the dealer and to my surprise, there was no POP no BOOP noise . I felt kind of stupid for stressing out with owner.Back to my house, again there is a POP/BOOP. Blame it to my electric company or my builder as folks at Bryston said.