-- The KX-R is in the early planning stages. If all goes well, it will be shipping by late summer. If things don't go smoothly, it could be the fall before it is shipping. We don't know the price yet, but it is safe to say that it will be significantly more expensive than the K-1xe
-- We will continue to manufacture the K-1xe as long as there is a meaningful demand for it.
-- E-mail sucks as a way to communicate with customers. We tried it when we first put up our website, and it was a disaster. One problem is that it takes about 10x as long to type an answer as to tell the same thing on the phone. The next problem is that most people ask the wrong question. ("What is the peak output current of your V-1xe amplifier?") Then it takes three more e-mails to find out what they really want to know. ("Will the V-1xe drive my Humma-Junga speakers well?") It ended up taking over 50% of our Sales Manager's time with no visible benefit, so we just dropped it.
We participate on the various forums for two reasons:
a) There is so much mis-information on the internet ("Ayre is introducing a new MX-4 stereo amplifier!") that it is worthwhile to try and correct it.
b) It still takes longer to type an answer, but (unlike and e-mail) at least more than one person will read it.
-- We will continue to manufacture the K-1xe as long as there is a meaningful demand for it.
-- E-mail sucks as a way to communicate with customers. We tried it when we first put up our website, and it was a disaster. One problem is that it takes about 10x as long to type an answer as to tell the same thing on the phone. The next problem is that most people ask the wrong question. ("What is the peak output current of your V-1xe amplifier?") Then it takes three more e-mails to find out what they really want to know. ("Will the V-1xe drive my Humma-Junga speakers well?") It ended up taking over 50% of our Sales Manager's time with no visible benefit, so we just dropped it.
We participate on the various forums for two reasons:
a) There is so much mis-information on the internet ("Ayre is introducing a new MX-4 stereo amplifier!") that it is worthwhile to try and correct it.
b) It still takes longer to type an answer, but (unlike and e-mail) at least more than one person will read it.