I doubt that your unit is faulty.
Couple of possibilities. As you said, if you are comparing the SP9 to any unit with a contour feature engaged you bass will suffer considerably. Even if your contour feature was automatically adjustible with changes in volume, differences listening at low levels would be substantial.
Additionally the SP9 is balanced to the brighter end of the spectrum. The bass is certainly present, but the mids/highs are, IMHO, exagerated and will focus your attention on that part of the spectrum.
Tubes can make a difference. I would recommend that you try some new production EH 6922's. They will definitely add some warmth to your SP9. (I tried some in my SP10 a couple of months ago).
Couple of possibilities. As you said, if you are comparing the SP9 to any unit with a contour feature engaged you bass will suffer considerably. Even if your contour feature was automatically adjustible with changes in volume, differences listening at low levels would be substantial.
Additionally the SP9 is balanced to the brighter end of the spectrum. The bass is certainly present, but the mids/highs are, IMHO, exagerated and will focus your attention on that part of the spectrum.
Tubes can make a difference. I would recommend that you try some new production EH 6922's. They will definitely add some warmth to your SP9. (I tried some in my SP10 a couple of months ago).