PS Audio GCPH and Pass X0.2 not talking?


I am baffled. My VPI Scoutmaster 'table works. My PS Audio GCPH phono preamp works. My Pass X0.2 preamp works. But when I plug the GCPH into the X0.2...nothing. No sound. No signal. (The lights are all on, but no one seems to be home.) I've quadruple checked everything from cables to inputs, but can't figure out why nothing is coming out of the X0.2 from the GCPH.

What I am doing wrong?
meagan02
Dpac,

Until this week, I'd never connected the GCPH to the X0.2. However, the GCPH did work with my old preamp, a SF Line 3. The GCPH has been sitting unconnected for about five months.

AC power connections are all good. Everything powers up. Same outlets, same power conditioner, same PCs.

Audphile,

Tried different inputs, same response: nothing. Tried same input with CDP (got sound) and GCPH (got no sound).

I'm beginning to think the GCPH is the problem. I talked with Kent at Pass and he said if I plugged the GCPH straight into the power amp, the output through the speakers would be at ear-bleed levels, since there's no preamp buffer. Instead, with the gain on the GCPH cranked all the way up, I get barely a whisper. So, this leads me to believe something in the GCPH's output/gain is not working.
Meagan02, I get a feeling that either GCPH settings are not properly chosen for your cartridge or the GCPH is broken.

I would call PS Audio at this point.....
Audphile,

The settings are correct, so I agree that it comes down to a fault with something inside the GCPH.