Made in Canada conundrum


We all know that some of the very best audio equipment is made in Canada. Some of these legendary companies don't have service facilities in the USA, so if it breaks,like mine did, you send it back to Canada. I just experienced this: Promised about 2 weeks turn-around time, but we're going on 2 months and it's still at Customs in Canada, who are waiting to clear it, having charged me tax, duty, broker fees (FedEx) and a fourth charge for some technicality that I've forgotten. What do US purchasers feel about paying tax, duty and broker fees when they buy Canadian and then pay the same fees again to have the original repaired? Annoyed, like I am, or did you know that? And would you have bought Canadian if you knew this before-hand - like I didn't, because nobody told me. Should I have known this? Opinions, please. (I will keep the Manufacturer's name confidential while I wait for resolution)
springbok10
06-02-09: Benie
Rodman is wrong, 2 of the links are based out of Quebec, they don't like anyone including Canadians.

True or not, that's the funniest line in the thread :^).
UPS brokerage fees are a crime at times.

That is my experience. Definitely avoid UPS if you ant to avoid the risk of paying usury brokerage fees up to TEN TIMES the actual duties you are charged by the Government (for Canadians who import this is usually just sales tax but can also include additional taxes for non-US origin items, which are subject to country of origin specific trade agreements)

Example: A UK origin speaker (used or new) sold by an American to a Canadian would be subject to the usual Sales Tax AND an additional tax (as UK is outside of NAFTA)
Here is a recent video of Albert, Benie and the Dallas Audiophile Club visiting a Hi-Fi store in foreign land. Despite their finery they were unable to enter the store but they did take delivery of one Vache Monster Monoblock with four udderly fantastic tubes. - Just kidding ;-)
Albert,that Quebec line for the most part, is completely true :>) and I agree, hilarious.

Rodman,sorry you feel that way.

OK back to audio.
My experience with shipping electronics across the U.S. border for factory upgrades or other for the most part has been completely hassle free there and back....

Shipping Canadian made electronics for repair or upgrade should be equally hassle free.

Key wording on Customs documents is {warranty repair}
Anything other then that you will be subject to extra charges and taxes.
Company's should know this when shipping your repaired / updated component to other countries.

As for the other, buying electronics ect.there is no other way around taxes and other fee's only if you have the seller low ball the actual price payed, or have it written up as warranty repair.....

Look at Fed Ex, UPS and other courier's including both Canadian and U.S. governments as pirates with these taxes and extra fee's, this including the trade between our countries the money involved is huge.
Extra tax revenue for the government and extra gravy for the couriers.

I strongly suggest when in dought call U.S. Customs or if your anywhere else in the World call your countries customs office and ask a few questions.

As for customs flagging your parcel for inspection this can and will delay delivery, also there are over zealous customs agents that will find fault with anything they can, because they can.

Both our countries are fighting a war also both our countries have other unrelated problems with import and exported illegal goods.

On a differant note.
Just like most countries there are regional difference's, bias, be it north and south or east and west of any given country ,one extreme example is north and south of Ireland.
French speaking Quebec has and will always be a thorn in the side of the rest of English speaking Canada.

Rodman we both live in great countries, don't let a media source form your opinion of another nation.