I did have the same problem. It took some time to figure out that it was the potentiometer that were unbalanced. I sent it back to seller, he put in a new one and it sings again. It is very frustrating with all the waiting and uncertainty, but it is probably fixable. Do not accept having a new and unbalanced component.
Right/Left channel balance issues? Pre-amp
Problem:
Long story short, I have bought a new integrated amp and through a long process of testing (and elimination) I have determined the preamp section is causing a 2 dB difference between the right and left channel. The integrated amp does not have a right and left balance...
This pushes my sound stage to the left and the vocals do not have the focus they should have. The 2 dB is in the mids and highs. The bass was not really measurable.
Question:
Is this common or am I being to picky? Does anyone know what type of balance tolerances are common on pre-amps, integrated amps? I REALLY like the piece but an strongly thinking about returning it. The integrated amp has bout 70 hours on it at this point and uses a single tube in the pre-amp section.
PS. I did not name the brand because I have asked the company this same question and do not want to give them a bad rap prematurely.
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- 5 posts total
- 5 posts total