VAC Renaissance Pre-amp owners - Help

Just got my VAC Renaissance Signature MK II back from VAC. Have it all hooked up but no sound from any on the inputs including the phono. I ruled out the interconnects and the amplifier. Has to be something stupid like a switch. I'm using all RCAs and all the switches are set to SE. The output has two sets and I tried using both but nothing.

All the light are on. Any suggestions would be appreciated.

Thank you.