Did you check bias?
Tubes that are out of bias deeply might not be good anymore and certaly can pick up microphonies.
If the amp is new and tubes are deeply out of bias or you shouldn't bias these amps at all(have manuals?), you should contact the manufacturer or dealer.
At this point I would assume that one or more tubes per each channel went bad and would not continue to use them.
You should perform bias procedures with dummy resistor connected instead of speakers until you get them all biased properly.
Tubes that are out of bias deeply might not be good anymore and certaly can pick up microphonies.
If the amp is new and tubes are deeply out of bias or you shouldn't bias these amps at all(have manuals?), you should contact the manufacturer or dealer.
At this point I would assume that one or more tubes per each channel went bad and would not continue to use them.
You should perform bias procedures with dummy resistor connected instead of speakers until you get them all biased properly.