Preamp Deal of the Century

What about service, if it takes 10 1/2 months to 'get'one. I really don't care if Mick cleans up--I was attempting to not state the obvious, which is how many people don't wait 10 1/2 months, and don't complain on an open forum, they just walk away--and don't purchase.
No, its not presuptuous, and certainly no leap of logic to think that if he makes 10 preamps with quality, instead of 2 or three, in a given period of time (whatever the number) he would have more customers, more satisfied, and without the 'issue' of an almost one year wait, then therefore the potential for people wondering about subsequent 'service'would also be eliminated
If numbers didn't matter at all, perhaps one every three or four years would suit him. I really don't know.

Lrsky,Have you read everything on the Supratek website?Some of the questions you are asking can be answered on Micks website.Micks products hold thier value pretty good on the used market too,unlike some products that lose 50%or more of thier value as soon as they are sold.Im sure that First Sound makes a great preamp too,in fact if they had a model for 1900.00 i might have bought one! I dont think any of us can speak for Mick as to why he does what he does the way he does,Peace Ray

lrsky:

i own a supratek chardonnay and love it. from what i understand above service is that mick sends all the necessary information to a technician in the united states who does the work. there is no requirement of sending it all the way back to australia for repairs. mick states this about repairs on his website:

Q: What happens if something goes wrong?

A: It shouldn't but if it does getting it sorted takes priority - the best way is to get it fixed in your home state- while Supratek products are unique they aren't complex and any good technician should be able to solve any problems. With email I can send circuit diagrams and discuss any problems with the technician. The robustness of all Supratek products means that any problems will be minor. I am setting up a circle of good technicians around the globe as I'm able. Naturally I pay for any repairs.

If you want one and can afford it, they you wait. Potential customers know this when they enter into an agreement with Mick and we don't need your commentary because nobody cares what you think.

Quite frankly, I would have waited twice the time I actually did, having heard mine now for 6 months.

Lrsky, here's some advice, order one and wait like everybody else or shut up.