AUDIO RESEARCH-WHERE ARE THEY GOING


Wonder what is going on at Audio Research, can't get anyone on the phone, can't get anyone to call back, I hope Leonard isn't listening, it sure isn't like the old days........I bet I called seven or eight times today....Does anyone else have a problem ??
autospec
My experience has been pretty good overall.

Calvin is very helpful and straight forward, though can be a little tough to reach at times. Like all companies and folks, I am sure they have their share of slow days and also overwhelmingly busy days. He has usually returned my call within one business day. I will also say that he always takes as much time as you need with any questions and will not rush you off the phone.
I have had good luck over the years but since Leanord retired it seems to be going in another direction, maybe it was a bad day.....One of the reasons I have Audio Research stuff is its so easy to get parts when you need them.....I did find out one thing, that Wadia is now part of Audio Research......
I would give him another try tomorrow. I may have had a power outage or a phone system outage. Although I never have understood why they don't use email, they are usually pretty easy to work with them very good people. I know Leonard is gone, but I have found Calvin very good to work with. And if you can get ahold of Dave Gordon he is excellent as well.
My calls are always answer right away. As good or better than when Leonard was there.