I have an example of "proof" of negligence for you.
My computer just stopped working. Brought it to the service center where I bought it new (major computer company). They tried to bring it back, but couldn't and said I needed a new hard drive. So they installed the new hard drive and charged me some $375.00.
Before sending the "bad" hard drive across the country to one of those expert hard drive restoration places I though I'd bring it to a local service guy. He called me later that day and said he put the old hard drive back in and got the computer working without too much effort. But, whoever just worked on it put the long screws back where the short screws were supposed to be and subsequently poked holes right through the back panel.
So he put all that information on my invoice (that was for $100.00) and I took that to the first service center. They had no problems issuing me a full refund for their screw ups and told me I could keep the new hard drive.
My computer just stopped working. Brought it to the service center where I bought it new (major computer company). They tried to bring it back, but couldn't and said I needed a new hard drive. So they installed the new hard drive and charged me some $375.00.
Before sending the "bad" hard drive across the country to one of those expert hard drive restoration places I though I'd bring it to a local service guy. He called me later that day and said he put the old hard drive back in and got the computer working without too much effort. But, whoever just worked on it put the long screws back where the short screws were supposed to be and subsequently poked holes right through the back panel.
So he put all that information on my invoice (that was for $100.00) and I took that to the first service center. They had no problems issuing me a full refund for their screw ups and told me I could keep the new hard drive.