Well I talked with one of thier service tech an he said this happened to a friend of his that has a home theater also.
He said his friends unit was on the same feed as the power for the home theater so they changed that around so it was not. Then he (this may be an electrical code issue in your area)install at ground rod at the unit and ground it to that instead of the ground to the box. That took care of it. Call an electicain in you area and ask him to make sure your furnace and your sound system is on differant 110 feeds from the 208/230 coming in your house. You could also ask him if he can install a grounding rod. He will know if it is allowed in your area. Ruud factory service around here is Granite Group tel.# 978-458-3200 they were very helpful. They should be able to give you your local reps number. They were not easy to find. No wonder I don't see thier units very often around here.
Tell them mikie sent you. LOL
Other than seeing your system. this is all I can do.
If you have the means I will be happy to come to your location unless you live in the Boston MA. area then I'm around the corner.
He said his friends unit was on the same feed as the power for the home theater so they changed that around so it was not. Then he (this may be an electrical code issue in your area)install at ground rod at the unit and ground it to that instead of the ground to the box. That took care of it. Call an electicain in you area and ask him to make sure your furnace and your sound system is on differant 110 feeds from the 208/230 coming in your house. You could also ask him if he can install a grounding rod. He will know if it is allowed in your area. Ruud factory service around here is Granite Group tel.# 978-458-3200 they were very helpful. They should be able to give you your local reps number. They were not easy to find. No wonder I don't see thier units very often around here.
Tell them mikie sent you. LOL
Other than seeing your system. this is all I can do.
If you have the means I will be happy to come to your location unless you live in the Boston MA. area then I'm around the corner.