Why is a 1.5-2 volt AC signal on my Neutral line?


I have several music sources e.g. DVD, Phono, DAC, Tuner etc...

I just purchased a NAIM integrated amp and I am experiencing a hum but only from the DVD player.

I have circuit tested the entire house wiring and all is well.

After a lot of investigation I found that some units have a 1.5-2.0 volt AC signal (sounds like a 60Hz signal i.e. hum) between the neutral side of the interconnect and the earth at the power bar.

Panasonic, Pioneer and Sony units I have measured all have this signal present and it varies between 1.5 - 2.0 volts

Luxman and Cambridge Audio gear does NOT have the signal present

All units have a polarized plug with no ground pin

How can the hum be eliminated using the Pioneer DVD with the NAIM Amp?

Thanks
williewonka
Guys, I think we need clarification from the op, as I implied in my earlier post and as Jim requested. My suspicion is that the reference to 1.5 to 2.0 vac on the "neutral line," on some components only(!), does NOT refer to the ac neutral.

For one thing, he referred to "the neutral side of the interconnect." Also, how would he be able to measure the voltage between ac neutral and ac safety ground individually for each component, without opening it up and probing internally under the chassis?

So as I indicated in my earlier post, I suspect he is referring to an ac voltage between circuit ground (as measured on the ground sleeves of rca connections) and ac safety ground. As Jim and I indicated earlier, if he is seeing a significant difference among those readings for different components, while the components are interconnected, he's either got a defective interconnect or a defective circuit ground connection on one or more of the rca jacks. Either of which could certainly account for a hum problem.

Best regards,
-- Al
I gave a complex answer. Here are a few simple solutions.

If the NAIM has an optical in then try that.

Disconnect the video to the TV and see if the hum goes away - if it does then check your TV is grounded properly (no cheater plug).

Whatever you do - do NOT use cheater plugs on the Naim or on the TV - this can expose you to dangerous voltages in the event of an equipment failure.

Shadorne

Whatever you do - do NOT use cheater plugs on the Naim or on the TV - this can expose you to dangerous voltages in the event of an equipment failure.

I don't recommend using them as a long term solution, but they're perfectly fine for troubleshooting.
You also need to measure the RCA neutral to the case of the
equipment for voltage difference.If it there,that could be inductive pickup from the case housing the transformer, especially in a power amp with a big transformer.If the difference is between the neutral and ground at the outlet, that just may be the load on the feeder causing a voltage difference.This may be normal when there is a load
on it.Like mentioned above,clarification is needed.The power bar may be all metal,and tied to the outlet ground.
I go with the more clarification needed also.
Thanks all for the feedback - just to clarify the situation

The house is 23 years old and the supply comes in from the street via a subterranean cable.

The breaker box is earthed to the water supply pipe - and I could not detect any grounding problems at the breaker box or anywhere else in the house - I have verified there are no spurious voltages between neutral and ground anywhere in the house (tested with a very good digital meter for resistance, continuity, AC and DC Voltage) - particularly at the outlets with appliance connected - BTW all appliances are new this year - so no old lunkers are causing problems.

I also tested the equipment with only the dedicated line to the hi-fi turned on - YES - I took all of the other breakers offline.

Each piece of equipment (has a two pin polarized plug) was tested without connecting it to the amp and found that Sony, Panasonic, Pioneer and Toshiba all had a 1.5-2.0v AC voltage between neutral of each phono socket (and also the chassis) and the ground of the outlet they were plugged into - I also verified that the outlet did not have any spurious voltage present before plugging in the equipment - However on testing the Cambridge Audio sources and the Luxman sources I found they did not produce any voltage between their phono neutral or chassis - so they work well with the amp.

I have spoken to NAIM tech support and they indicated that their design philosophy is somewhat different from that of the consumer electronics manufacturers and that difference results in a hum when used with them.

Their solution is to use a ground loop isolation device which are commonly available, between the amp and DVD player.

I would guess that other hi-fi oriented manufacturers adopt a different design philosophy that allows consumer electronics to be connected without a problem, because I have not found too much on this topic - other than the normal ground loop problems due to bad cabling/mains/ground etc...